Blue Zoo Aquatics - Gardena, California

Alison Sample

I usually get fish locally, but I was very interested in a dwarf lion they had. Thankfully, being in SoCal I was hoping for the best with a short overnight shipping trip. This was the first time getting anything live for my tank shipped, and it went very well (I waited about 2 weeks to write review). Package arrived slightly early- the sooner acclimating the better. Fish were packed well. The dwarf lion looks beautiful, healthy, and fins were undamaged. The Valentini also looks healthy and good weight. Working on getting the dwarf lion to frozen, but the Valentini eats like a pig! Would order from them again.

Boca Oriental Rug Carpet And Tile LLc

I was very skeptical about ordering from this company from some of their reviews. But after receiving 6 yellow target goby's in perfect health and the packaging was excellent. I will definitely be ordering more.

Jose Irizarry

The dwarf lion came healthy and it’s doing ok but less than 24 hours after ordering my card was hacked someone try to buy 2 mountain bikes thank goodness my bank caught it ! The reason I’m leaving this review it’s because I seen it’s happened before to other customers seems to be a on going problem !

Megan Traxler

The staff was nice and contacted me right away when I had an issue with my card. Unfortunately I’m still gonna leave a 1 star. The security of their website needs fixed. My card got hacked which they were able to reverse the transactions right away. Which was awesome. However here I am a few days later after having my card replaced and I get a notification that someone tried to use the card for a $451 transaction for a gaming computer website and that the card was declined since the card was replaced (thank goodness). Maybe it’s an employee? I don’t know. Seeing there are other reviews I know I’m not the only one and that this problem is newer. I will say my fish are healthy and well packed but the security issue needs fixed. Beware and only use PayPal! Do not use your card directly.

John Heifner

Normally I wouldn't leave a review but after seeing others with similar experiences I thought I would.

I've had nothing but good experiences with Blue Zoo when it comes to their livestock, shipping, and customer support. However I must unfortunately leave a 1 Star review as both of my last two orders have resulted in fraudulent charges on my card within 24 hours of ordering and me having to cancel my card.

The first time I thought it was a fluke but I ordered again last week and the next day I had fraudulent charges on my account. I intentionally used a card that I use for NOTHING else - yet sure enough unrecognized charges the next day....

Others have reported the same issue and I've been unsuccessful getting anyone at the company to even remotely care about it.

Anyways - hope it gets resolved! Assuming its an issue with the web security and nothing dirty on the part of Blue Zoo!

Eric Carlson

Everything is swimming and healthy. I entered the wrong email address, but they figured it out anyway. They called ahead to confirm my address prior to shipping. The acclimation kit was a nice touch too. Thanks Again!

Pickle_Soup

Absolutely amazing experience. I have purchased marine life previously online, but this was the first time from Blue Zoo. I am blown away. All the fish, 6 in total arrived healthy and in very good condition. I had some issues regarding the availability of one of the fish, but Greg went over some of the options we had and he let me decide how to handle it. It was very refreshing. The fish came nicely packed. And the kicker...they include a drip acclimation pack and a pamphlet with directions for fish, inverts, and corals. This is now my store for all things reef. I love it!

George Cosio

They used to do a really great job shipping livestock many years ago. Over the last two or three years they’ve really gone downhill. They definitely do not have the same variety of livestock they used to. The shipments never arrive within the overnight time window, in addition, they don’t stand behind their guarantee. There’s one thing that’s for sure, they will keep your money once you spend it even if your life stock arrives dead on arrival and it’s their fault. I had this happen once over a year ago and decided to give them a second chance and it happened again the second time. I purchased over $300 and clean up crew, to have it arrive five days late and everything was dead. They blame fedex and give you a store credit, which expires. The irony here is that this is the second time I found their store, credit useless as they don’t carry the livestock that I purchased originally. This is a buyer beware situation. These people don’t care about the hobby or sea life and they don’t care about you and only care about your money. Go somewhere else. There is lots of other options on the Internet that are much better.